Your online privacy is important to us. Please ensure you understand how we collect and use your information when you use our website and/or our services.

 

COLLECTION

 

Foodbank New Zealand or our related companies ("we" or "us") may gather the following types of information about users including you ("you"):

1. personal information provided by you when you interact with us, such as when you use or purchase our products or services, when you subscribe or register to use our products or services, and when you provide us with your feedback or respond to surveys you are asked to participate in;

2. aggregated information generated by our systems or third party systems we use, which track traffic to and from our sites but does not relate to you personally; and

3. other information that does not personally identify you. 
Failure to provide necessary personal information when requested may result in certain products or services not being available to you.

 

DISCLOSURE OF INFORMATION

 

We may disclose: 

1. all information that we gather, including your personal information, to our related companies;

2. aggregated tracking information and other information that does not personally identify you, to third parties such as our advertisers;

3. your personal information to third parties when we believe in good faith that we are required to do so by law;

4. your personal information to other third parties provided we have your prior authorisation, which we will usually obtain at the time of collecting the information from you. 
 

USE OF INFORMATION

 

We may use the personal information we collect: 

1. for verification of your identity and assisting you in case you forget your password or login details where these are necessary to access any of our products or services;

2. for authorising and processing credit card transactions which you enter into online;

3. to assist in providing the products and services requested by you;

4. to provide information to you about other websites, products and services, which we consider may be of interest to you;

5. for future marketing, promotional and publicity purposes, including carrying out direct marketing, market research and surveys;

6. for ensuring that you are shown the advertising and information that is most relevant to you and your interests; and

7. for any other uses that you authorise. 
 

CONTENT PROVIDERS, ADVERTISERS & PARTNERS

 

We do not control the practices of content providers, partners and advertisers connected with our sites and to whom you provide personal information whilst using one of our sites or services. Our sites contain links to other sites, which may not follow the same privacy policies as us. We recommend that you check any relevant privacy policies before providing your personal information to any third party.

 

COOKIES & TRACKING

 

We may collect non-personal information about the computer, mobile telephone, smartphone or other device that you use to access our products or services. Where you allow our mobile services and products to deliver content based on your location (by enabling this feature on your mobile device) we may collect location data. This information is used only for the automated delivery of relevant content to you and for no other purpose.

We may use a cookie file containing information that can identify the computer you are working from. The cookie file is anonymous as it only gives us details of your IP address, PC platform (Windows, NT or Mac), Browser (e.g. IE, Chrome or other, plus the version of Browser) and domain (whether you are accessing the site from NZ or elsewhere). We may use the information generated by "cookies" to:

 

1. track traffic patterns to and from our sites such as the pages you visit, the time you spend on each page, the date and time of your visit, and referring pages (pages you came from or go to);

2. ensure advertising is being shown to the most appropriate person and limit the frequency of display for certain ad formats; and

3. enable you to use certain services as a member without having to log on each time and to visit member-restricted areas of the site. 
You can choose to refuse cookies by turning them off in your browser and/or deleting them from your hard drive. You do not need to have cookies turned on to use our websites, but you may need them for customisable areas of sites we may develop in the future. If your cookies are turned off we will not have any control over the frequency of display of certain ad formats. This could affect your reading experience.

 

THIRD PARTY AD SERVERS

 

Some of our advertisers use third party companies to serve advertisements when you visit our websites. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other websites, including information gathered by cookies, in order to provide advertisements about goods and services of interest to you. We do not control the practices of these companies and they may not follow the same privacy policies as us. We recommend that you check any relevant privacy policies before providing your personal information to any third party.

 

CHANGES TO POLICY

 

We reserve the right to change this policy at any time by notifying site users of the existence of a revised privacy policy.

 

HOLDING, CORRECTING YOUR INFORMATION

 

Any personal information that you provide to us will be collected and held by us at 35 Grand Drive, Orewa, Auckland, New Zealand or at any other address we store our information at including, but not limited to, overseas cloud based servers. Under the Privacy Act 1993 you have rights of access to and correction of personal information that we hold. We offer the ability to correct or change the information collected at any time and as often as necessary. If you have any questions about how our services work or regarding this policy, contact us by email at info@foodbank.co.nz or by mail to Foodbank New Zealand, PO Box 196 Waiwera Auckland 0951 New Zealand.